Through personalised first aid training we assist people to develop aspects of their lives they hold precious.
We provide the best training through our continuous improvement in technology and personnel development.
Through our positive attitude we provide professionalism towards our clients.
“Life Is Precious”
As a business we:
■Strive to fulfil the customer’s needs
■Are solution based:- if we don’t have it we’ll get it for you or put you in touch with someone who can help you.
■Offer a quality product and service.
We recognise the individuality of each of our staff and the contribution they play towards the support of the business as a whole.
As a team we:
■Support each other through our skills and individual knowledge
■Encourage each other and take pride in what we achieve.
■Have a healthy and positive attitude to maintain a good working environment.
■Actively encourage open communication allowing every person to grow within the company
We provide experienced trainers with expert knowledge to teach comprehensive first aid courses. We have excellent facilities and equipment to allow the student to obtain as much information as possible from each course.
- Our first aid kits have been designed by first aid trainers to suit certain types of situations at reasonable price.
- We seek to provide the best training through continuous improvement.
- Through training we can assist people in developing aspects of their life that they hold precious.
- Through training we can assist people in the growth of their lives.
Our Goal in customer service
Our focus is customer service. We endeavour to find a viable solution to our clients’ needs.
Our role is to seek ways to exceed customers’ expectations through offering a solutions based customer model “If we don’t have it, we either get it or put them in touch with someone who can help them”.
Through developing customer relation we shall:
■Consistently work with those in the community who require our help.
■Adapt to the changing needs of the community.
■Provide accurate detailed information.
■Become part of the community and become known for our services and the assistance we provide.
■Encourage those we have contact with to develop confidence within themselves by preparing, encouraging and developing the person, allowing them the knowledge and ability to face the situation confronting them.
■Contribute to the education of students as we believe it’s an education not just a qualification!